Malaysia, Security Product Specialist (Cybersecurity) in Kuala Lumpur at CDNetworks Global

Date Posted: 8/12/2020

Job Snapshot

Job Description


As a Security Product Specialist, you will be responsible for:

  1. Customer problems handling
    • The interface for security products with customers and responsible for handling feedbacks from frontline operation teams
  2. Product quality
    • Resource planning and monitoring, while proactively discover and deal with any quality with the platform
  3. Product optimization
    • From the perspective of operation teams, proactively discovering and feedback on product optimization to improve its capability
  4. Testing and deployment
    • Working together with product development team to perform tests and online deployment
  5. Product training
    • Prepare and draft training materials and conduct relevant training to our customer support and operation teams

Job Requirements


  • Bachelor’s degree and above, with 3 or more years of experience in running operation or supporting security products
  • Understand TCP/IP protocols, preferably having basics of network route switching
  • Familiar with HTTP protocols and common web application architectures
  • Familiar with operating and maintenance of Linux systems, and has experience using them
  • Has passion and like to delve and hands-on on security products
  • Good communication skills, learning ability and like to work as a team
  • Understand and able to converse in Mandarin will be an added advantage
  • Candidate with CCISO qualification will be preferred.
  • Other duties as required.


  • Candidates that are familiar with DMS products and web application security
  • Candidates that has experience operating DDoS and WAF products

Additional Criteria:

  • Monday – Friday, on stand-by mode off office hours, with some weekends and occasional nights shift possible.
  • Able to learn and train others quickly and able to apply new concepts quickly.